1. Some members were not receiving emails sent from XJbikes.com. For example: "Forgot your password?" function to reset your password would not send email to some members. I believe this has been resolved now. Please use "Contact Us" form (see page footer link) if you still have email issues. SnoSheriff

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I want to tell everyone!!

Discussion in 'Reviews - Service, Online, Retail Shop' started by msgoodwrench, Aug 25, 2012.

  1. msgoodwrench

    msgoodwrench New Member

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    Location:
    Ohio, USA
    If you need XJ parts or service questions, this is the place!! XJ4Ever.com I needed a starter for my XJ550 and after spending hours beating the internet, calling my shop, sweating bullets, I finally thought about the XJ Forum. Once there, I remembered seeing Chacal for parts. Never dealt parts here, but hey, I'm having a hard time, so I scope it out and send an email. I got very prompt email replies no matter what day I sent my question. I got service tips and great diagnostic questions to see if I for sure needed a starter. Len could've sold me a starter without caring what the REAL problem was, but he took the time to insure that was the problem. THANKS LEN! I got precise ordering information, and ordered my starter. I figured while the bike was down waiting for the starter to come I would do some 'deep cleaning'. I have but one complaint about this whole transaction! I didn't have time get cleaning done before the part came!!! WOW! Fast service! I popped the starter in, torqued bolts, key in, turn on, and this bike spun the starter faster and started better than it has for several years! You BET I am happy!
    And I know where I will come first for parts from now on for my XJ550J. Very appreciative for the fine service and advice!! :D
     
  2. MercuryMan

    MercuryMan Active Member

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    Location:
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    The world is full of bad service, corporate greed, and selfish business practices. Glad you discovered what so many of us have already experienced. XJ4Ever and Len are a cut above. Conducting their business the way it should be: reasonable prices, professional behavior, and a personal touch that you simply CAN'T find anywhere else! If only they had everything else I shop for, I wouldn't go to anyone else.
     
  3. hotsummer

    hotsummer Member

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    Nothing is perfect, only your support is their driving force.
     

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